Support articles

Tekla Structural Designer product bulletin December 2018 (PBTSD-1812-2)

Résumé of issue Tekla Structural Designer 2018 added a link to Tekla Connecti​on Designer (formerly Fastrak Connections) in order to design base plates and moment connections in models where the Head code was either Eurocodes or British Standards. Connections are designed in accordance with the appropriate Steel Construction Institute Green book, which for base plate connections deals with major axis shear only. Minor axis shear is not considered. Occurrence This issue relates to Tekla Structural Designer 2018 (version 18.0.0.33 released in March 2018) and all subsequent versions.
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Tekla Structural Designer product bulletin December 2018 (PBTSD-1812-1)

Résumé of Issue This issue relates to the design of Isolated Foundations to all Head Codes.  The punching shear perimeters previously determined for column and pile punching checks were not always the shortest possible perimeters when near to the foundation edges.  For column punching, the issue would be more likely to occur for those with larger eccentricities and base/ cap geometries which placed the column closer to the edges/ corners. Occurrence This issue relates to Tekla Structural Designer 2016 (version 16.0.0.35 released in March 2016) and all subsequent versions.
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

When I export a report to Word it opens in a different application even though I have Word installed - why?

Info The report export to Word function uses a simple approach to creating the report. It generates a rich text format (rtf) file and then requests the operating system to open said file. It's then up to the operating system to determine which application to open the file in. Usually, if you have it installed, Word will be your registered application to open files with an rtf file extension. Solution In some circumstances Word is not your default application for opening rtf's. If this is the case you just need to change this in your Settings > Choose a default app by file type. Then
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
5

Having problems viewing the videos in Tekla Structural Designer Help?

If you are having issues with videos in Tekla Structural Designer Help it maybe that you do not have the correct Flash Player plugin installed. Unfortunately most browsers require an additional plugin to be able to support Adobe Flash Player and the Adobe Air browser that Tekla Structural Desginer Help utilizes is no different.  If you are seeing the following  Either click the Get Adobe Flash Player button and follow the instructions to download or follow the link below https://get.adobe.com/flashplayer/npapi Do I have the right Flash Player plugin installed? The Adobe Air browser requires
by Tekla User Assistance Team
5

Why does the number of In Use Licenses not match the number of Users using the program?

When looking at the Server Status in the Tekla Structural License Server Manager, why does the number of In Use licenses not match the number of Users using the program? There always seems to be more User records than Licenses In Use.   Answer The license model used is per host machine so you may run the application on a single host PC any number of times without it using up an additional licenses. The Users list shows the number of seperate uses of the license, which if the host is the same will only count as a single license In Use. For example if you have two users on two machines, namely
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Tekla Structural Designer 2018i Service Pack 2

This release will upgrade your Tekla Structural Designer installation to version number 18.1.2.41 and should be installed to ensure optimum function of the program.   It includes a number of enhancements and issue resolutions as detailed below.  If you are upgrading from a version earlier than Tekla Structural Designer 2018i SP1 (version 18.1.1.29) you can find details of enhancements and fixes included in all previous releases in Tekla User Assistance (TUA) and Tekla Downloads via the links below: Tekla User Assistance Main version release notes Tekla User Assistance Service Pack release
by Tekla Structural Designer Development Team
5

How do I manually reorder load cases, load groups, combinations or envelopes in Tekla Structural Designer?

Question I have used the "Generate" command to create some load combinations and then subsequently added some manually created combinations to the bottom of the list. Is it possible to reorder the combinations in Tekla Structural Designer? Answer Tekla Structural Designer 2018i Service Pack 1 (18.1.1.27) has added a Reorder command to the Loading window > right click context menu and the Loading dialog.       Note: This command is available for Loadcases, Load Groups, Combinations and Envelopes. The Reorder command opens the Reorder dialog as shown below.   Within this dialog you can:
Requires Tekla Maintenance
by Tekla Structural Designer Development Team
0
  • Reorder

Tekla Structural Designer product bulletin October 2018 (PBTSD-1810-3)

Résumé of issue This issue relates to the analysis of curved concrete beams with rigid zones (the default) for all Head Codes. The most common symptom was unusually large peak design forces near member ends, which would lead to conservative design.  However there is a possibility the issue could result in an underestimate of design forces within the span. Occurrence This issue relates to Tekla Structural Designer 2015 (version 15.0.0.40 released in March 2015) and all subsequent versions.
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Tekla Structural Designer product bulletin October 2018 (PBTSD-1810-2)

Résumé of issue Under the US headcode (for Customary and Metric Units) for I sections in torsion previous versions of Tekla Sstructural Designer may have evaluated the amplification factor incorrectly. Occurrence This issue relates to Tekla Structural Designer 2017i (version 17.1.0.64 released in September 2017) and all subsequent versions.
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Tekla Structural Designer product bulletin October 2018 (PBTSD-1810-1)

Résumé of issue Under the US headcode (for Customary and Metric Units) for HSS sections in torsion, previous versions of Tekla Structural Designer only took account of Yielding strength when evaluating torsion with combined forces and therefore may have underestimated the utilisation ratio when Local Buckling (or LTB) was more critical than Yielding. Occurrence This issue relates to Tekla Structural Designer 2017i (version 17.1.0.64 released in September 2017) and all subsequent versions.
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Tekla Structural Designer 2018i Service Pack 1

Update The installation package has been re-published to fix a few minor issues with the initial release - if you are experiencing any issues please ensure you are running 18.1.1.29 before contacting support. This release will upgrade your Tekla Structural Designer installation to version number 18.1.1.27 and should be installed to ensure optimum function of the program.   It includes a number of enhancements and issue resolutions as detailed below.  If you are upgrading from a version earlier than Tekla Structural Designer 2018i (version 18.1.0.45) you can find details of enhancements and
by Tekla Structural Designer Development Team
0

Nothing appears to happens when I run a "Design Selection" command. Why is this?

Question If we right click a member in the active scene view, the context menu display two design options - Design Member and Design Selection. When we use the Design Member command on a member it automatically chooses a suitable section from the design section order list. However, if we use Design Selection it seems like nothing happens. Why is this?   Answer The Design Selection command like any of the Design commands on the Design tab and the Design plane, Design sub structure, Design members or Design Group command accessible via the right click context menu in the Structure or Group
Requires Tekla Maintenance
by Tekla Structural Designer Development Team
5
  • design
  • Design Selection

Tekla Structural Designer 2018 Service Pack 5

This release will upgrade your Tekla Structural Designer installation to version number 18.0.5.04 and should be installed to ensure optimum function of the program.   It includes a number of enhancements and issue resolutions as detailed below.  If you are upgrading from a version earlier than Tekla Structural Designer 2018 Service Pack 4 (version 18.0.4.9) you can find details of enhancements and fixes included in all previous releases in Tekla User Assistance (TUA) and Tekla Downloads via the links below: Tekla User Assistance Main version release notes Tekla User Assistance Service Pack
by Tekla Structural Designer Development Team
4.375

How do I resolve Model Geometry errors?

Question: How do I resolve Model Geometry errors? Answer: Model Geometry errors cannot be seen due to their nature. As the geometry is invalid, Tekla Structural Designer does not display them graphically. Double-click on the errors to populate the properties and show the entities properties.  You can take note of the item details to find where the error is and remodel it after the error is deleted. Example Below is an example with members, but the same applies to other entities, including loads. You can delete these errors by right-clicking on them and selecting delete.
Requires Tekla Maintenance
by Trimble Solutions UK
1.57143

Tekla Structural Designer 2018i Help - online version is displaying the incorrect content

Symptoms Description How to check if you have the problem Workaround Fix Back to top Symptoms After installing Tekla Structural Designer 2018i and you are unable to find help topics for the following areas User Guides / Analysis Guide / Graphical display of the analysis results (Results View) / Displaying 1D and 2D results, deflections and reactions/How do I animate 1D and 2D Deflections? User Guides / Basics of Tekla Structural Designer / Interface Overview / Right-click menu commands / Animate... User Guides / BIM Integration / Export to IDEA StatiCa Connection Design User Guides /
by Tekla Structural Designer Development Team
0

Tekla Structural Designer product bulletin September 2018 (PBTSD-1809-2)

Résumé of issue This issue relates to the design of concrete columns for the United States Head Code. For columns with one or more holes in their section, the area of concrete removed by the hole(s) was ignored when calculating the Ultimate Axial Resistance, resulting in an incorrectly higher resistance. Since in ACI 318 the ultimate axial resistance value is capped to reserve moment strength for the code prescribed minimum level of design load eccentricities, there was potential for this to produce an un-conservative design result. Occurrence This issue relates to Tekla Structural Designer
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Tekla Portal Frame Designer 18i & Tekla Connection Designer 18i system requirements

System requirements for effective operation CPU: Multi core Intel i3 Series or above, Xeon or AMD equivalent Highest affordable performance recommended. Memory: 8GB (16GB or more recommended) Memory requirements are highly dependant on model content. OS: Microsoft Windows 7 SP1 / 8.1 / 10 (64-bit recommended) Operating systems must be running the latest service packs / updates. Graphics: 1280 x 1024 resolution (1920 x 1080 or higher recommended) 512MB or higher of dedicated RAM. Disk space: 1GB  or more of free space for installation Operational disk space requirements are highly
by Tekla Structural Designer Development Team
4

Tekla Portal Frame Designer 18i & Tekla Connection Designer 18i release notes

Re-released This installation has been re-released to resolve the following: Fixed: Failure to install 18i if version 18 had any Service Pack installed. If you downloaded Tekla Portal Frame Designer 18i or Tekla Connection Designer 18i prior to 19th September 2018 and are experiencing an issue please download and install the latest version Important If you intend to use either Tekla Portal Frame Designer and/or Tekla Connection Designer program and wish to INTEGRATE with Tekla Structural Designer you will need to ensure Tekla Structural Designer 2018i is installed. Installation &
by Tekla Structural Designer Development Team
5

Tekla Structural Designer 2018i system requirements

System requirements for effective operation CPU: Multi core Intel i5 Series or above, Xeon or AMD equivalent Highest affordable performance recommended. Memory: 16GB (32GB or more recommended) Memory requirements are highly dependant on model content. OS: 64-bit Microsoft Windows 7 SP1 / 8.1 / 10 Operating systems must be running the latest service packs / updates. Graphics: 1600 x 900 resolution (1920 x 1080 or higher recommended) 1GB or higher of dedicated RAM. Utilizes HOOPS Visualize, a third party graphics engine available from Tech Soft 3D. To check your adapter’s compatibility visit
by Tekla Structural Designer Development Team
3.916665

Tekla Structural Designer product bulletin September 2018 (PBTSD-1809-1)

Résumé of issue This issue relates to the design of spread footings (pad bases) to the USA design code. For some geometries of footing a punching (two-way) shear check is not performed when the critical failure section spans across the footing reaching opposite sides, potentially producing an unconservative design. It is expected this would be critical only in less common situations of heavily loaded footings on very high bearing capacity soil which can result in smaller plan dimension footings subject to relatively high internal design forces. Occurrence This issue relates to Tekla
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

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