Support articles

Can I use my licenses when I am not connected to the network?

Yes, our licensing system allows you to 'commute' a license temporarily from the network for a specified period. For more information please refer to the licensing guide or contact your local helpdesk.
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by Tekla User Assistance Team
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What happens if I have a local computer locked license?

We strongly encourage you to upgrade free of charge to a network license of Tekla Structural Designer (and your Fastrak Building Designer, Orion and Solve licenses). Please contact your local Tekla office to take advantage of this. If necessary you may continue to use a local computer locked license. Please contact your local office if you wish to continue using a computer locked license.
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by Tekla User Assistance Team
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What happens if I have a dongle?

We strongly encourage you to upgrade free of charge to a network license of Tekla Structural Designer (and your Fastrak Building Designer, Orion and Solve licenses) in exchange for the return of your dongle. Please contact your local office to take advantage of this. If necessary you may continue to use your existing dongle and we will provide a license to enable you to use Tekla Structural Designer with your existing dongle. However please note that we no longer supply dongles so in the event your dongle breaks we will issue a network license at no additional cost. Please contact your
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by Tekla User Assistance Team
5

What happens if I have a network license?

If you have a network license of Fastrak Building Designer, Orion or Solve you will automatically be provided with a network license of Tekla Structural Designer. The licensing system will automatically control how many concurrent licenses you can use at any time. For example, if you have purchased 10 licenses of Fastrak Building Designer and have a maintenance contract, you will be able to access either 10 licenses of Tekla Structural Designer, 10 licenses of Fastrak Building Designer or a combination of the two products up to 10 in total.
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by Tekla User Assistance Team
0

How is Tekla Structural Designer licensed?

Tekla Structural Designer is only available as a network license for new customers. Existing customers with a maintenance contract will be upgraded free of charge to a network license, however other licensing options are available on a case by case basis. You will be able to install and use Tekla Structural Designer alongside your current installation of Fastrak Building Designer, Orion and Solve so that you can transition to Tekla Structural Designer at a pace to suit you. Please see the other FAQs on licensing or contact your local office to discuss your options.
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by Tekla User Assistance Team
0

How do I download and activate my licence(s) of Tekla Structural Designer?

To download Tekla Structural Designer please visit https://download.tekla.com/. Once installed please contact your local office to discuss your licensing options and receive your licence activation(s).
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by Tekla User Assistance Team
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Tekla Structural Designer 2015 system requirements

Tekla Structural Designer has been written with the latest tools from Microsoft and other 3rd parties and requires the following PC specification. Minimum PC spec CPU: Intel Core i3 2.0GHz (or equivalent) Memory: 4GB Disk space: 2GB OS: Windows 7 Graphics: 1,600 x 900 widescreen resolution Recommended PC spec CPU: Intel Core i3 2.0GHz (or equivalent) Memory: 8GB Disk space: 2GB OS: Windows 7 64-bit Graphics: 1,900 x 1,200 widescreen resolution. Supported operating systems Tekla Structural Designer 2015 is tested and supported on the following business versions of Microsoft Windows: Windows 8
by Tekla User Assistance Team
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Are you providing any training for Tekla Structural Designer?

We are keen to help you get up and running with Tekla Structural Designer quickly so that you can benefit from the new features and functionality. We have prepared some Getting Started video guides to help you learn the main principles and show you how to build your first models. These are provided free of charge and can be found at http://csc.support.tekla.com/. Webinars, seminars and roadshows are scheduled globally to help increase your knowledge. To find out more or to register please visit http://www.tekla.com/. If you wish to receive more detailed training we have a wide range of (
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by Tekla User Assistance Team
0

How are other Fastrak products affected?

Fastrak Portal Frame, Fastrak Connections, and all other Fastrak components are unaffected by the introduction of Tekla Structural Designer. Fastrak Building Designer is the only Fastrak product to migrate to Tekla Structural Designer. Fastrak Portal Frame, Fastrak Connections, and all other Fastrak components will continue to be supported.
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by Tekla User Assistance Team
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Can I open Fastrak Building Designer, Orion and Solve models in Tekla Structural Designer?

We recommend you complete all current projects in the product version that you started in. However Fastrak Building Designer, Orion and Solve models can all be converted and opened in Tekla Structural Designer. This one-way import brings in the model geometry, however please note that in the case of Fastrak and Orion it will not import loading. For detailed information on what can and cannot be imported please refer to the Help section within your software.
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by Tekla User Assistance Team
0

When should I start using Tekla Structural Designer?

We recommend that you start using Tekla Structural Designer immediately to take advantage of its easy modelling, great new features and improved performance. It is considered good practice (and we would therefore recommend) that you should finish any projects you are currently working on within Fastrak Building Designer, Orion and/or Solve.
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by Tekla User Assistance Team
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Can I continue to use Fastrak Building Designer, Orion and/or Solve?

Yes, you will be able to continue using your current licenses of Fastrak Building Designer, Orion and/or Solve alongside Tekla Structural Designer. We will continue to provide technical support for Fastrak Building Designer, Orion and Solve for the foreseeable future but there will be no significant further development or product upgrades. Examples of why you may wish to continue using Fastrak Building Designer, Orion and/or Solve may be: completion of existing projects using current software opening or reviewing legacy models access to specific functionality within Fastrak Building Designer
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by Tekla User Assistance Team
5

I use Tedds. Does the launch of Tekla Structural Designer affect me?

No, these changes affect only Fastrak Building Designer, Orion and Solve. There is no impact on your Tedds license(s).
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by Tekla User Assistance Team
0

I use Solve. What does Tekla Structural Designer mean for me?

Tekla Structural Designer is the next generation of Solve, now including code-compliant design for steel and concrete buildings to international codes of practice. Tekla Structural Designer will enable you to analyze and design buildings quickly and without the requirement for additional software. With improved BIM integration, you can share your design with others more efficiently than before. For more information please visit www.tekla.com.
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by Tekla User Assistance Team
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I use Orion. What does Tekla Structural Designer mean for me?

Tekla Structural Designer is the next generation of Orion, now incorporating both concrete and steel design in a single model. Offering many ground breaking technologies, an improved modeling environment and advances in BIM integration, Tekla Structural Designer will enable you to undertake a wider range of projects faster than ever before. For more information please visit www.tekla.com.
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by Tekla User Assistance Team
4

I use Fastrak Building Designer. What does Tekla Structural Designer mean for me?

Tekla Structural Designer is the next generation of Fastrak Building Designer, now incorporating both steel and concrete design in a single model. Offering many ground breaking technologies, an improved modeling environment and advances in BIM integration, Tekla Structural Designer will enable you to undertake a wider range of projects faster than ever before. For more information please visit www.tekla.com.
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by Tekla User Assistance Team
0

What operating system do I need to run Tekla Structural Designer?

Windows 7 or later. For more information please read the full system requirements or contact your local Tekla helpdesk.
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by Tekla User Assistance Team
0

What hardware specification does Tekla Structural Designer require?

Tekla Structural Designer is a sophisticated and powerful software package that has been specifically optimised to take advantage of many modern technologies in order to achieve the best performance. We therefore recommend the following PC specification: Processor: Intel Core i3 2.0GHz (or equivalent) Memory: 8GB OS: Windows 7 64-bit Graphics: 1,900 x 1,200 widescreen resolution High quality graphics card with a minimum of 128MB of dedicated RAM (highly recommended) For more information please read the full system requirements, contact your local Tekla helpdesk or visit www.tekla.com.
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by Tekla User Assistance Team
0

Where can I find out more information on Tekla Structural Designer?

More information is available at www.tekla.com
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by Tekla User Assistance Team
0

Will it cost anything to upgrade to Tekla Structural Designer?

No, if you have a current maintenance contract for Fastrak Building Designer, Orion or Solve, you will receive Tekla Structural Designer completely free of charge as part of your maintenance contract. If you do not have a current maintenance contract please contact your local Tekla office to discuss how we can help upgrade you to Tekla Structural Designer.
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by Tekla User Assistance Team
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