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What is Tekla Structural Designer?

Tekla Structural Designer is the next generation of Fastrak Building Designer, Orion and Solve, bringing together all three products into one dedicated solution which has been optimized for the efficient design of steel and concrete buildings. Tekla Structural Designer combines the best of Fastrak's steel design, Orion's reinforced concrete design and Solve's advanced finite element analysis capability, all within one single product. For more information please visit www.tekla.com.
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by Tekla User Assistance Team
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How can I allow the Update Service to operate through a firewall?

The Tekla Structural Update Service will check to make sure that your Tekla Tedds and Tekla Structural Designer software is up to date but you may need to allow it to operate through your firewall. Solution There are two aspects to the Update Service - the first aspect is communication with our Update Service Server which holds the information about which updates are available for each version of the software. Secondly there is where the update files themselves are hosted. Update Service Server The Update Service Server is hosted on https://updates.tekla.com/ therefore your firewall needs to
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by Tekla User Assistance Team
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Tekla Structural Update Service update June 2016

Tekla Structural Update Service Minor updates and new Update Service endpoint, https://updates.tekla.com
by Tekla User Assistance Team
1

How do I "Clone" my USB Key Locked Licenses?

To "Clone" your USB Key Locked Licenses you need to follow the procedure below One the PC where the License are already activated plug in the USB Key which you would like to clone the licenses for Run the License Manager (which can be found in the All Programs > Tekla > Licensing) Select "Clone" from the left hand side  Select the licenses you wish to clone - we suggested you select all Click Next Pick what you want to happen to the cloned licenses - we recommend you choose Save and save the file onto a shared location On the PC where you want licenses to be activated Take the output
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by Tekla User Assistance Team
0

How to troubleshoot Tekla License Server license issues

ON THE SERVER Check the licenses have been activated and installed From the program menu launch Tekla > Structural > Licensing > License Server Manager Select the "Server Status" page and check that all the license features for the product the user is trying to use are listed and check that they are not all already in use If the features are not listed, activate the PAK again because the licenses have not been installed correctly Ensure the SafeNet Sentinel RMS License Manager is correctly installed and running on the server If the "Lock Id" as displayed in the yellow
Requires Tekla Maintenance
by Tekla User Assistance Team
0

Problems running Tekla Tedds & Tekla Structural Designer on older operating systems

When trying to run Tekla Tedds or Tekla Structural Designer you may experience a System Error related to api-ms-win-crt-runtime-l1-1-0.dll. Although the message is reporting "api-ms-win-crt-runtime-l1-1-0.dll" is missing this is not the case, it's related to other system files not being up to date.Other symptoms You may not always see the above error message - the software may crash on launch or not appear to run at all. Information Tekla Tedds and Tekla Structural Designer are written on the latest version of of Microsoft development tools and this requires additional Microsoft
Requires Tekla Maintenance
by Tekla User Assistance Team
0
  • api-ms-win-crt-time-l1-1-0.

'Enter Parameter Value' message and errors in 'Usage by ...' reports

When trying to view License Activity Reports Peak Use reports open but have no data Requests by reports work fine Usage by reports fail to open and generate this message:Enter Parameter Value: FormatMinutesAsHoursAndMinutesNote: This message window is normally behind the License Server Manager dialog so is appears the application has frozen. Solution The error occurs because the security settings in Microsoft Access are stopping macros in the database from executing which are required to create the data for the usage reports.Add the Certificate that the License Manager is signed with into the
Requires Tekla Maintenance
by Tekla User Assistance Team
0
  • FormatMinutesAsHoursAndMinutes

Local or USB upgrade PAK not working

Information When Tedds 2015 and Tekla Strucutral Designer 2015 was released the applications started using the Tekla License Service and the storage location for local and USB licenses switched fromC:\ProgramData\CSC\Licensing to C:\ProgramData\Tekla\Structural\Licensing During the installation process the required User license from a Full PAK, which is not version specific, should be copied form the old store to the new location. On occasions this has been known to fail.  Resolution 1 If the PC in question has had a previous version of the license working then try the following For Tedds
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by Tekla User Assistance Team
0

When trying to activate a PAK I get an activation error

When trying to activate a PAK I get an activation error - "Server execution failed" - how do I fixe this?Resolution The License Service requires .Net 4 or later to be installed and working correctlyFor Windows 8, 8.1 and Windows Server 2012 .Net 4.5.1 comes as part of the operating system and would just need to be enabled via the "Turn Windows features on or off"For earlier version of Windows this is a separate download from Microsoft websitehttps://www.microsoft.com/en-gb/download/details.aspx?id=17851 
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by Tekla User Assistance Team
0

Tekla License Service software update March 2015

Tekla Structural Designer 2015 Improved application performance when using Server licenses. Improved application performance when using Local USB key locked licenses. Please note: If you are running a 64-bit version of Windows please apply both the 32-bit & the 64-bit version of this patch
by Tekla User Assistance Team
5

Tekla Structural License Service

The Tekla Structural License Service allows you to share and manage your licenses. It also allows users to commute licenses and report on license activity. At the Server Download and run the Tekla Structural License Service installation file Follow the on-screen prompts to install the ‘License Server’ and ‘License Server Manager’ You can now launch the License Server Manager and activate your licenses If you do not have a separate computer which will act as the license server or your computer is not connected to a network then the license server software can be installed on the same computer
by Tekla User Assistance Team
5

Software installation & licensing guide

Please download and read this PDF before commencing an install. It contains information about the various licensing and installation options available.
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by Tekla User Assistance Team
0

Tekla Structural Designer product bulletin September 2016 (PBTSD-1609-1)

Résumé of Issue There is a potentially unconservative error affecting the automatically calculated loads produced by the Wind Wizard for the Eurocode. This only occurs for the following circumstances:  Head code is set to the United Kingdom (Eurocode) or Ireland (Eurocode) The Wind Loadcases option “Structural Factor - Automatically calculate separate cs and cd factors” is set to On A value of structural damping δs is entered that requires interpolation across two charts in fig. NA.9 (the default value of δs = 0.05 is not affected) Occurrence This issue relates to all versions to date since
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by Tekla Structural Designer Development Team
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Tekla Structural Designer product bulletin July 2016 (PBTSD-1607-02)

Résumé of Issue The issue affects punching shear checks for the Head code EC EN 1992-1-1:2004. Where both transfer moment and shear exist, and the shear value is negative (for example where a column is supported on a transfer slab), a value of magnification factor β < 1.0 can be calculated which can produce an incorrect and un-conservative result for the check. Occurrence This issue relates to all releases of TSD up to and including TSD 2016 Service Pack 1 (version 16.0.1.45).
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by Tekla Structural Designer Development Team
0

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