Support articles

Tekla Connection Designer product bulletin June 2021 (PBTCD-2106-1)

Résumé of issue The issue relates to Tekla Connection Designer (TCD) and the design of Column base connections to US codes (AISC 360 and ACI 318) and design guides (AISC Design Guide 1). Some un-conservative design results may be obtained in the Base Plate check (nominal bending strength of the base plate), in the Shear check (nominal strengths for: concrete breakout in shear [referred to in TCD as concrete anchorage for shear forces], and concrete pryout), and in the Rods and Anchorage check (nominal strengths for: concrete breakout in tension, and concrete anchorage strength for rods with
by Tekla Structural Designer Global Support
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Tekla Structural Designer 2021 PDF Documentation

Title Product version File size Tekla Engineering Software - Installation and Licensing Guide 2021 2021 0.8 MB Tekla Structural Designer 2021 Release Notes 2021 SP1 5.7 MB Tekla Structural Designer 2021 Product Guides 2021 SP1 14.8 MB Tekla Structural Designer Engineers Handbooks 2021 SP1 12.4 MB Tekla Structural Designer 2021 US Codes Reference 2021 SP1 1.1 MB Tekla Structural Designer 2021 Eurocodes Reference 2021 SP1 1.0 MB Tekla Structural Designer 2021 British Standards Reference 2021 SP1 0.5 MB Tekla Structural Designer 2021 Australian Standards Reference 2021 SP1 0.3 MB    
by Peter Rees
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Tekla Portal Frame Designer 21 & Tekla Connection Designer 21 Service Pack 2 Release Notes

Information This Service pack is only required to maintain compatibility with Tekla Structural Designer 2021 Service Pack 2 released at the same time. This release will upgrade your Tekla Portal Frame Designer & Tekla Connection Designer installation to version number 21.2.0.0 and should be installed to ensure optimum function of the program. If you are upgrading from a version earlier than Tekla Portal Frame & Tekla Connections Designer 21 (version 21.1.0.0) you can find details of enhancements and fixes included in all previous releases in Tekla User Assistance (TUA) and Tekla
by Tekla Structural Designer Development Team
0

Tekla Structural Designer Integrator June 2021 updates

New Version Tekla Structural Designer Integrator for Autodesk Revit© 2022 (version 8.0) Tekla Structural Designer Integrator is now fully compatible with the Autodesk Revit© 2022 package. Integration with regards to imports exports and merges into this platform are now available and includes the updates listed below. Updates The following topics highlight the changes and enhancements in Tekla Structural Designer Integrator for Autodesk Revit© 2021 version 7.02 Tekla Structural Designer Integrator for Autodesk Revit© 2020 version 6.03 Tekla Structural Designer Integrator for Autodesk Revit©
by Tekla Structural Designer Development Team
0

Tekla Structural Designer product bulletin June 2021 (PBTSD-2106-1)

Résumé of Issue The issue relates to the IS (Indian) head code when orthogonal seismic combinations are generated to seismic code IS 1893 (Part 1) : 2016 (year 2002 is not affected). The auto generated seismic load combinations do not contain orthogonal direction.. Occurrence This issue relates to Tekla Structural Designer 2018i (version 18.1.0.45) released in September 2018 and subsequent releases.
by Tekla Structural Designer Global Support
0

I need help with one of my models, what should I do?

Question I need help with one of my models, I have an issue in one of my models, I have a question about one of my models. What should I do? Answer We are here to help! Below is a suggested workflow to follow, for when such questions arise. Check Tekla User Assistance Tekla User Assistance (TUA) contains product-specific support material to assist with frequently asked questions and common issues. Our TUA service contains product documentation, articles with step-by-step instructions, workflow guidance, and tutorials. TUA is a resource that is available to you 24/7 and is included with your
by Tekla Support US
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  • Helpdesk
  • help
  • contact
  • support
  • feedback
  • request
  • issue
  • assistance
  • ticket

Tekla Structural License Service update April 2021 (v3.3.1)

Please note:  This release of the license service is mainly being released to coincide with the release of Tekla Structural Designer Service Pack 1 because if that service pack is installed but this service pack is not installed then you may experience a blank sign-in window when attempting to sign-in to your Trimble Identity account from Tekla Structural Designer. This update does NOT need to be installed on Sentinel RMS license servers. Updates [TEDDS-5563]1 - Updated embedded Chrome (CEF) browser to resolve multiple zero day vulnerabilities [TEDDS-5534]1 - Fixed the Trimble Identity sign
by Tekla Structural Designer Development Team
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  • Trimble Identity
  • blank sign in
  • blank login

Tekla Portal Frame Designer 21 & Tekla Connection Designer 21 Service Pack 1 Release notes

Information This release will upgrade your Tekla Portal Frame Designer & Tekla Connection Designer installation to version number 21.1.0.0 and should be installed to ensure optimum function of the program.  It includes a number of enhancements and issue resolutions as detailed below. If you are upgrading from a version earlier than Tekla Portal Frame & Tekla Connections Designer 21 (version 21.0.0.0) you can find details of enhancements and fixes included in all previous releases in Tekla User Assistance (TUA) and Tekla Downloads via the links below: Tekla User Assistance Main
by Tekla Structural Designer Development Team
0

Tekla Structural License Service (v3.30) Release Notes

General information This installation packages both the Self hosted (client & server) and the Tekla Online Licensing (client) components. Self hosted (Sentinal RMS) The Tekla Structural License Service allows you to share and manage your licenses. It also allows users to commute licenses and report on license activity. At the Server Download and run the Tekla Structural License Service installation file Follow the on-screen prompts to install the ‘License Server’ and ‘License Server Manager’ You can now launch the License Server Manager and activate your licenses If you do not have a
by Martin Roclawski
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Tekla Portal Frame Designer 21 & Tekla Connection Designer 21 system requirements

System requirements for effective operation CPU: Multi core Intel i3 Series or above, Xeon or AMD equivalent Highest affordable performance recommended. Memory: 8GB (16GB or more recommended) Memory requirements are highly dependant on model content. OS: Microsoft Windows 8.1 / 10 (64-bit recommended) Operating systems must be running the latest service packs / updates. Graphics: 1280 x 1024 resolution (1920 x 1080 or higher recommended) 512MB or higher of dedicated RAM. Disk space: 1GB  or more of free space for installation Operational disk space requirements are highly dependant on
by Tekla Structural Designer Development Team
0

Tekla Portal Frame Designer 21 & Tekla Connection Designer 21 Release notes

Important If you intend to use either Tekla Portal Frame Designer and/or Tekla Connection Designer program and wish to INTEGRATE with Tekla Structural Designer it is highly recommended the corresponding version of Tekla Structural Designer is installed. Installation & licensing This release will upgrade your Tekla Portal Frame Designer & Tekla Connection Designer installation to version number 21.0.0.0 and should be installed to ensure optimum function of the program. Licensing: New Licenses - Tekla Portal Frame Designer 21 & Tekla Connection Designer 21 will require the
Requires Tekla Maintenance
by Tekla Structural Designer Development Team
0

Improvements to classification of haunched rafters to EC3

  Background: The propensity for the deep end of a haunch to become Class 4 has increased with the adoption of EC3 design [see EN 1993-1-1 Table 5.2 Sheet 1]. This can affect the haunch itself or the rafter section that forms part of the overall haunched section. The primary cause is due to tighter classification limits at the Class 3/Class 4 boundary in EC3 compared with BS 5950. Under pure bending (S355 steel) the limit changes from 105.6 in BS 5590 to 100.9 in EC3 and for pure compression from 35.2 to 34.2. These are small but significant changes and are exacerbated by the fact that the
Requires Tekla Maintenance
by Tekla Structural Designer Development Team
0

Tekla License Service update November 2020 (v3.2.0.0)

Please note:  This service pack includes a new version of Sentinel RMS, if you are using Sentinel RMS server licensing then you must update your license server using this service pack before updating your client PC's. Sentinel RMS Licensing Updated Sentinel RMS to version 9.7 which includes official support for Windows Server 2019. Tekla Online Licensing Enhanced the configuration options for Tekla Online licensing to include an option to always prompt the user for which license to use "Auto Select: No (always ask me to choose)". This option provides two potential benefits, firstly in the
by Tekla Structural Designer Global Support
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When Signing In to my application, the License Manager opens with a message about an invalid token - what should I do?

Problem  When I launch my application and have asked to stay Signed In or try to Sign In I see a messge "The token is invalid" or "No valid cached token was found". Information The token stored in your system to verifiy your license is either corrupt or expired and blocking the Sign In process from completing. This can be for a number of reasons including the computer clock being incorrect.   Possible Solution(s) Solution 1 Check the time and date of your PC - the token is stamped with the date and time and if the PC clock is out by more than 5 mins you will get one of the above errors.
by Tekla Structural Designer Global Support
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  • token
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Tekla Structural Designer product bulletin February 2021 (PBTSD-2102-2)

Résumé of Issue The issue relates to the design of composite beams for the United States (AISC/ACI) Head code and the AISC 360/341 resistance code.  In some circumstances an incorrect pass status can be reported for the Flexure check when the Connector Resistance check fails.  When the related issue detailed in bulletin PBTSD-2102-01 also occurs, an incorrect overall passing status could potentially be incorrectly displayed.  However, it is believed that this will be a relatively rare occurrence. Occurrence This issue relates to Tekla Structural Designer 2015 (version 15.0.0.40 released in
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Tekla Structural Designer product bulletin February 2021 (PBTSD-2102-1)

Résumé of Issue The issue relates to the design of composite beams for the United States (AISC/ACI) Head code and the AISC 360/341 resistance code.  In some circumstances an incorrect overall pass design status can be reported when the Connector Resistance check governs design and reports a warning or fail status.  It is believed that the latter will be a relatively rare occurrence since for this to happen the issue described in bulletin PBTSD-2102-02 must also occur. Occurrence This issue relates to Tekla Structural Designer 2015 (version 15.0.0.40 released in March 2015) and all subsequent
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Tekla Structural Designer 2020 Product Guides

Please find below a list of the guides and their version relating to the attachments Installation & Licensing Title Product version Software installation & licensing guide 20.0 User Guides   Title Product version Product Guide - All Regions 20.0.6
by Martin Roclawski
3

How can I use my Online License?

Part 1: Creating a Trimble ID and joining your organisation A Trimble Identity must be created and must be assigned to your organisation in order to use Tekla Online Services which includes the use of online licenses. Follow the steps below to complete this process: Create a Trimble Identity - click here (we strongly recommend that you use your company email address) Upon completion of the required fields you will receive an email - open the email and click Activate Identity A new tab will open confirming the activation and will ask you to log in - click the link on the page to log in When
by Trimble Solutions UK
5
  • Online
  • licensing
  • Online Licensing
  • online account
  • Trimble ID. identity
  • account setup
  • organisation
  • organization

Tekla Structural Design Releases for 2021 - Installation and Licensing FAQs

Following are some common questions and answers on installation and licensing of the Tekla Structural Design Releases for 2021 Analysis & Design (A&D) products (Tekla Structural Designer, Tekla Tedds, Tekla Portal Frame Designer and Tekla Connection Designer). Q - When will a new Tekla Structural License Service (TSLS) version that installs Sentinel RMS 9.7 be available? A - This is available now and is version 3.3.x.  You should install this on your license server now if you have not done so already.   You can obtain the latest TSLS 3.3.x installation from Tekla Downloads.  For more
by Tekla Structural Designer Global Support
0
  • sentinel rms
  • Sentinel RMS License Service

Tekla Structural Design Releases for 2021 & Sentinel RMS Server Licensing - the License Server must be updated.

⚠  Please be aware that the  Tekla Structural Design Product Releases for 2021 (comprising Tekla Structural Designer, Tekla Tedds, Tekla Portal Frame Designer and Tekla Connection Designer) include a new version of the Tekla Structural License Service incorporating Sentine RMS version 9.7.  For Server licensing using Sentinel RMS, your License Server MUST be updated accordingly before installing the 2021 Releases on clients.  This update of the license server is not optional - if it is not performed, server licensing will not work reliably, if at all, when the 2021 Releases are installed
by Tekla Structural Designer Global Support
0
  • Error 25
  • License Service
  • Server License
  • sentinel rms

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