Support articles

Tekla License Service update November 2020 (v3.2.0.0)

Please note:  This service pack includes a new version of Sentinel RMS, if you are using Sentinel RMS server licensing then you must update your license server using this service pack before updating your client PC's. Sentinel RMS Licensing Updated Sentinel RMS to version 9.7 which includes official support for Windows Server 2019. Tekla Online Licensing Enhanced the configuration options for Tekla Online licensing to include an option to always prompt the user for which license to use "Auto Select: No (always ask me to choose)". This option provides two potential benefits, firstly in the
by Tekla Structural Designer Global Support
0

When Signing In to my application, the License Manager opens with a message about an invalid token - what should I do?

Problem  When I launch my application and have asked to stay Signed In or try to Sign In I see a messge "The token is invalid" or "No valid cached token was found". Information The token stored in your system to verifiy your license is either corrupt or expired and blocking the Sign In process from completing. This can be for a number of reasons including the computer clock being incorrect.   Possible Solution(s) Solution 1 Check the time and date of your PC - the token is stamped with the date and time and if the PC clock is out by more than 5 mins you will get one of the above errors.
by Tekla Structural Designer Global Support
0
  • token
  • clock

Tekla Structural Designer 2020 Product Guides

Please find below a list of the guides and their version relating to the attachments Installation & Licensing Title Product version Software installation & licensing guide 20.0 User Guides   Title Product version Product Guide - All Regions 20.0.6
Requires Tekla Maintenance
by Martin Roclawski
0

How can I use my Online License?

Part 1: Creating a Trimble ID and joining your organisation A Trimble Identity must be created and must be assigned to your organisation in order to use Tekla Online Services which includes the use of online licenses. Follow the steps below to complete this process: Create a Trimble Identity - click here (we strongly recommend that you use your company email address) Upon completion of the required fields you will receive an email - open the email and click Activate Identity A new tab will open confirming the activation and will ask you to log in - click the link on the page to log in When
Requires Tekla Maintenance
by Trimble Solutions UK
0
  • Online
  • licensing
  • Online Licensing
  • online account
  • Trimble ID. identity
  • account setup
  • organisation
  • organization

Tekla Structural Design Releases for 2021 - Installation and Licensing FAQs

Following are some common questions and answers on installation and licensing of the Tekla Structural Design Releases for 2021 Analysis & Design (A&D) products (Tekla Structural Designer, Tekla Tedds, Tekla Portal Frame Designer and Tekla Connection Designer). Q - When will a new Tekla Structural License Service (TSLS) version that installs Sentinel RMS 9.7 be available? A - This is available now and is version 3.2.0.0.  It has been made available earlier to assist with this issue and because it includes some improvements for using a mixture of Tekla Online and Sentinel RMS server
by Tekla Structural Designer Global Support
0
  • sentinel rms
  • Sentinel RMS License Service

Tekla Structural Design Releases for 2021 & Sentinel RMS Server Licensing - the License Server must be updated.

⚠  Please be aware that the  Tekla Structural Design Product Releases for 2021 (comprising Tekla Structural Designer, Tekla Tedds, Tekla Portal Frame Designer and Tekla Connection Designer) will include a new version of the Tekla Structural License Service incorporating Sentine RMS version 9.7.  For Server licensing using Sentinel RMS, your License Server MUST be updated accordingly before installing the 2021 Releases on clients.  This update of the license server is not optional - if it is not performed, server licensing will not work reliably, if at all, when the 2021 Releases are
by Tekla Structural Designer Global Support
0
  • Error 25
  • License Service
  • Server License
  • sentinel rms

Tekla Structural Designer product bulletin January 2021 (PBTSD-2101-2)

Résumé of Issue The issue relates to concrete beam design to the British Standards (BS) Head code (all countries).  In some circumstances an overall passing status could be reported for the member when the beam deflection check failed. Occurrence This issue relates to Tekla Structural Designer 2015 (version 15.0.0.40 released in March 2015) and all subsequent releases.
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Tekla Structural Designer product bulletin January 2021 (PBTSD-2101-1)

Résumé of Issue The issue relates to the US Head Code and the design of steel columns to the seismic provisions of the 2016 version of AISC 341 (years 2005 and 2010 are not affected).  It affects all steel columns assigned to the Seismic Force Resisting System (SFRS) that are checked for axial strength as required by section D1.4a of the aforementioned design code, and could result in unconservative design where a seismic axial force amplification is expected. Occurrence This issue relates to Tekla Structural Designer 2020 Service Pack 4 (version 20.0.4.55) released in September 2020 and
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Requirements for connecting to Tekla Online services

Tekla Online services complement the Tekla software products by offering learning material, comprehensive knowledge base services, discussion forums, training courses and services for downloading installation packages, software updates and add-on tools. You need to create a personal Trimble Identity to get the most out of our services. In order to access the content which requires maintenance your Trimble Identity needs to belong to an organization with active maintenance. You can contact you organization admin for an invitation.  There is more information on managing Trimble Identities here
by Tekla Structural Designer Global Support
0
  • firewall
  • Online Licensing

Browse for local support

Contact details to local Tekla resellers worldwide Tekla products and solutions are sold by Trimble offices worldwide and by a global network of resellers. In case you have support questions or other feedback related to Tekla products, please contact your local office or reseller. You need to have a valid Tekla Maintenance agreement with your local Tekla reseller in order to be entitled to support. Read more about the benefits with Tekla Maintenance or watch the Tekla Maintenance video. We recommend that you use the Contact Us form when submitting support requests or feedback to your local
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Revision and Change Control

Question: Am I able to track changes within my Tekla Structural Designer projects? Answer: Well you can track simple changes. Open an existing model. From the File menu - Select Start Revision Add a Revision ID  A copy of the Project file is made with the same name, but has the revision ID appended to it. You can see this in the title bar of the application. Looking in the folder structure where your project file is stored, you can see a copy of the file has been created. Opening the Project Wiki and looking at the Revisions item, it logs the ID, date and time the revision was created.
Requires Tekla Maintenance
by Trimble Solutions UK
0
  • Revision
  • Change Control

Carbon Calculation - Export data to One Click LCA

The impact of embodied carbon within construction is under ever greater scrutiny and engineers are often now required to assess the Building Carbon Footprint of their projects.  An exciting and powerful new feature is now available to assist within Tekla Structural Designer.  The engineer can now easily create a report of the project materials to quickly determine its embodied carbon using One Click LCA.  As shown in the picture below, a new button for this has been added to the BIM Integration ribbon.  This automatically compiles a summary of materials in the project which can then either be
Requires Tekla Maintenance
by Trimble Solutions UK
0
  • Carbon Calculation
  • One Click LCA

Automatically calculate and report Distributed wall reactions

Distributed line (force/ unit length) reactions are now automatically calculated and reported for all wall types; Meshed, Mid-pier, Bearing and  General.  A new button for these has been added to the Reactions group of the Results Ribbon as shown below.  This distributed reaction is a more useful way of communicating foundation loads for foundation design. Distributed wall reactions are: A continuous line reaction along the length of the bottom of the wall Available for all structural wall types and all Head Codes Applicable to the vertical (Fz) component of the discrete analytical wall
Requires Tekla Maintenance
by Trimble Solutions UK
4
  • Distributed Wall Reactions

Tekla Structural Designer Slab Deflection Tutorial Models

If you are running through the tutorials please download the attached zip files Tutorial Models - Eurocode Slab deflection EC.tsmd Slab deflection EC - Check Lines (checks complete).tsmd Tutorial Models - ACI Slab deflection ACI.tsmd  Slab deflection ACI - Simplified Event Sequence.tsmd Slab deflection ACI - Detailed Event Sequence.tsmd Slab deflection ACI - Check Lines.tsmd Slab deflection ACI - Check Lines (checks complete).tsmd  
Requires Tekla Maintenance
by Tekla Structural Designer Development Team
0

Exporting connections from Tekla Portal Frame Designer

To export a connection from Tekla Portal Frame Designer to Tekla Connection Designer you simply locate the connection in the project workspace under the Connections tab. You then right click over the connection reference and select the option to Export Connection.Note: You must ensure that you have updated the connection to ensure the correct section size and forces are used in the connection design  
Requires Tekla Maintenance
by Trimble Solutions UK
0
  • exporting connection
  • design connection
  • portal frame designer
  • portal frame

Tekla Portal Frame Designer - Member stability checks Summary

In the document attached, there is a summary of some of the design checks used in Tekla Portal Frame Designer.  This can be used as a guide to understand where member stability checks are valid. Please also ensure that all relevant design guides and design codes have been read and understood before performing these checks.
Requires Tekla Maintenance
by Trimble Solutions UK
5
  • member stability
  • member stability checks
  • Restraints
  • rails
  • purlins
  • portal frame

Tekla Structural Designer product bulletin November 2020 (PBTSD-2011-1)

Résumé of Issue The issue relates to the design of piled mat foundations for the Response Spectrum (RSA) method and seismic combinations for all Head Codes which support this.  For the seismic combinations Static+RSA & Static-RSA and where tension occurred in these, piles were not checked for tension capacity in some circumstances.  This could produce an unconservative result where an unchecked tension capacity would govern the pile design. Occurrence This issue relates to Tekla Structural Designer 2016i (version 16.1.0.78  released in Sept 2016) - in which piled mat foundation design was
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Tekla Structural Designer Integrator September 2020 updates

Updates The following topics highlight the changes and enhancements in Tekla Structural Designer Integrator for Autodesk Revit© 2021 version 7.01 Tekla Structural Designer Integrator for Autodesk Revit© 2020 version 6.02 Tekla Structural Designer Integrator for Autodesk Revit© 2019 version 5.03 Tekla Structural Designer Integrator for Autodesk Revit© 2018 version 4.04 For fixes and enhancements included in versions prior to those please see Software Updates Issue Importing UDAs [TSD-7643]1 - An exception was thrown when importing TSD models with User Defined Attributes (UDAs) defined – this
by Martin Roclawski
0
  • Autodesk Revit 2021
  • Autodesk Revit 2020
  • Autodesk Revit 2019
  • Autodesk Revit 2018

Tekla Portal Frame Designer 20 & Tekla Connection Designer 20 Service Pack 2 Release notes

Information This Service pack is only required to maintain compatibility with Tekla Structural Designer 2020 Service Pack 4 released at the same time. This release will upgrade your Tekla Portal Frame Designer & Tekla Connection Designer installation to version number 20.0.2.0 and should be installed to ensure optimum function of the program.  It includes a number of enhancements and issue resolutions as detailed below. If you are upgrading from a version earlier than Tekla Portal Frame & Tekla Connections Designer 20 SP1 (version 20.0.1.0) you can find details of enhancements and
by Tekla Structural Designer Development Team
0

Tekla Structural Designer product bulletin August 2020 (PBTSD-2008-1)

Résumé of Issue The issue relates to the design of composite beams to the British Standard BS 5950-3.1:2010.  For re-entrant decks perpendicular to the beam, the calculation of the stud capacity reduction factor k of cl. 5.4.7.2 ignores the Distance to nearer side of rib, e value, potentially producing an unconservative design result.  Design of open trough profiles is not affected. Occurrence This issue relates to Tekla Structural Designer 2015 (version 15.0.0.40  released in March 2015) and all subsequent releases.
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

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