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Article

  • I have a Validation > Model > General > “Model coordinates too large” error. Why do I get this and how do I resolve it?
    May 22, 2018
  • I have a Validation > Model > Loads > “Temperature load defined on rigid diaphragm” warning. Why do I get this and how do I resolve it?
    May 22, 2018
  • I have a Validation > Model > Loads > “Temperature load defined to non-meshed slab” warning. Why do I get this and how do I resolve it?
    May 24, 2018
  • I have a Validation > Model > General > “Beam centre-line is outside slab plane / boundary” warning. Why do I get this and how do I resolve it?
    May 17, 2018
  • I have a Validation > Analysis > FE chase-down > “Pattern load status not defined” warning. Why do I get this and how do I resolve it?
    May 17, 2018
  • I have a Validation > Model > General > “Alignment offset” warning. Why do I get this and how do I resolve it?
    May 16, 2018
  • I have a Validation > Model > General > “Effective width is greater than automatically calculated value” warning. Why do I get this and how do I resolve it?
    May 16, 2018
  • I have a Validation > Model > Loads > “Decomposition to multiple diaphragms” warning. Why do I get this and how do I resolve it?
    May 15, 2018
  • I have a Validation > Model > General > “Invalid member group” warning. Why do I get this and how do I resolve it?
    May 14, 2018
  • When I try to create a drawing via the Draw ribbon or right click context menu "Generate detailed drawing", the model crashes. Why is this and how can I resolve it?
    May 11, 2018
  • I have a Validation > Model > General > “Discontinuous wall supported by unmeshed slab” warning. Why do I get this and how do I resolve it?
    May 21, 2018
  • I have a Validation > Model > General > “Opening in slab above member” warning. Why do I get this and how do I resolve it?
    May 10, 2018
  • I have a Validation > Model > Diaphragms > “Rigid diaphragms on sloping slabs” error. Why do I get this and how do I resolve it?
    May 09, 2018
  • I have a Validation > Model > General > “Raised support provides lateral restraint” warning. Why do I get this and how do I resolve it?
    May 17, 2018
  • I have a Validation > Model > Supports > “Support clashing with member length” warning. Why do I get this and how do I resolve it?
    May 08, 2018
  • I have a Validation > Model > General > “Invalid natural frequency effective width” error. Why do I get this and how do I resolve it?
    May 03, 2018
  • I have a Validation > Model > General > “Invalid effective width” error. Why do I get this and how do I resolve it?
    May 03, 2018
  • I have a Validation > Model > General > “Grid is not quite aligned with building directions” warning. Why do I get this and how do I resolve it?
    May 03, 2018
  • I have a Validation > Analysis > General > “Material Poisson’s ratio is invalid for 2D elements (0 < v < 0.5)” error. Why do I get this and how do I resolve it?
    May 03, 2018
  • I have a Validation > Analysis > First-order linear > “Non-linear elements changed to linear”” warning. Why do I get this and how do I resolve it?
    May 03, 2018
  • When I include a saved view in the report it is too small. Can I make the image bigger?
    May 03, 2018
  • I have a Solver > Model > Analysis Properties > “Invalid Material Properties - Poisson’s ratio is X.XXX” error. Why do I get this and how do I resolve it?
    April 26, 2018
  • I have a Validation > Analysis > General > Supports > "No supports defined in model" validation error. Why do I get this and how do I resolve it?
    May 03, 2018
  • When I review the Project Workspace > Status window I can see a validation warning "Validation is outdated". Why do I get this and how can I resolve it?
    May 03, 2018
  • Is it possible to reverse the direction of a concrete beam detail drawing?
    April 17, 2018
  • I have a Validation > Model > Load > "Area load not defined within a panel area" warning. Why do I get this and how do I resolve it?
    May 03, 2018
  • I have a Validation > Model > General > "Member intersection" error. How do I resolve it?
    May 03, 2018
  • I have a Validation > Model > General > "Member collision" error. How do I resolve it?
    May 03, 2018
  • Validation
    May 22, 2018
  • I have a Validation > Model > General - "Member may not be supported as intended". How do I resolve it?
    May 03, 2018
  • Building Directions
    April 03, 2018
  • Is it possible to save a customised Scene View?
    March 22, 2018
  • Is it possible to add or amend the ratio divisions used when viewing a Ratio command on the Review ribbon?
    March 29, 2018
  • Renumbering grid lines after importing a dxf
    March 22, 2018
  • Guide to resolving Mechanisms
    March 22, 2018
  • When using the gap function for wind panels, the loading applied does not appear to change?
    March 22, 2018
  • How do I obtain the information reported in Check or Design Member within a report?
    December 06, 2017
  • Truss modelling, axial force and the effect of Diaphragms
    December 05, 2017
  • Intermediate lateral torsional buckling restraints on columns designed to EC3
    March 22, 2018
  • Westok beam subject to loads which cause hogging moments along the beam are currently beyond scope
    November 20, 2017
  • How to transfer custom material databases between models?
    March 22, 2018
  • Effect of diaphragm stiffness
    March 22, 2018
  • How do I use the Lateral and Strut restraints options?
    March 22, 2018
  • Designing beams in braced bays for axial load
    March 22, 2018
  • Why is Westok cellbeam telling me my combinations do not match EN1991?
    August 15, 2017
  • Validation/Solver Error: Diaphragms - Too few nodes in a rigid diaphagm
    August 15, 2017
  • We have an existing Fastrak Building Designer model file and would like to update/upgrade and open it in Tekla Structural Designer. How can we do this?
    March 22, 2018
  • Why do the Vierendeel bending results differ between Tekla Structural Designer and the Kloeckner Westok Cellbeam software?
    August 25, 2017
  • When is it ok to average moments for slab patch designs?
    March 22, 2018
  • When designing slabs, what size patches should I use?
    March 22, 2018
  • I am trying to define a custom section in Tekla Structural Designer and I do not recognise some of the properties. What are they?
    March 22, 2018
  • Validation Warning: Area Item WI X is an Inset Storey - these are currently beyond the scope of EN 1991-1-4:2005
    March 22, 2018
  • Is it possible to model a movement joint in Tekla Structural Designer?
    March 22, 2018
  • How do I rebuild the underlying Solver model?
    March 22, 2018
  • How do I apply a line load to a wall panel when the load is not applied at the floor level?
    March 22, 2018
  • Deflection issues when beams are split for modelling purposes. Comparison of deflections between split and non-split beams
    March 22, 2018
  • What are the differences between the Load Analysis View, Results View and Check Member deflections?
    March 22, 2018
  • When I import a Revit model into Tekla Structural Designer the walls are either missing or defined incorrectly. Why?
    June 29, 2017
  • I have set 20% nominal pinned fixity at the base. Why have the deflections not reduced due to this increased base fixity?
    June 29, 2017
  • Why are bending check results for rectangular columns different between Tedds and Tekla Structural Designer?
    March 22, 2018
  • How do the code Directional Factors (C_dir), and wind directions correlate with those of Tekla Structural Designer
    March 22, 2018
  • How do I reduce the amount of information shown in my report?
    March 22, 2018
  • Why is a reduction factor (RF) applied to all columns in Tekla Structural Designer and not the Tekla Tedds "RC column design to EC1992" calculation?
    March 22, 2018
  • How do I create and use Sub Structures to filter my model?
    March 22, 2018
  • Can I create a level in Tekla Structural Designer that is a duplicate of another level?
    March 22, 2018
  • I cannot launch Tekla Structural Designer - Error 3 or Error 5 is reported within the Status page of the License Manager. How can I resolve this?
    June 19, 2017
  • How do I set the number of decimal places used on Beam End Force DXF drawings?
    March 22, 2018
  • Why do I get an Error “No wizard variant for current wind code!”?
    March 22, 2018
  • Why is the maximum sagging moment being used in the LTB checks when I have restrained the top flange?
    March 22, 2018
  • How can I ensure that members are analytically connected in Revit before exporting to Tekla Structural Designer?
    March 22, 2018
  • I cannot activate my Tekla Structural Designer PAK - The message "The product activation key you have entered is not a local computer locked license product activation key" is displayed. How can I resolve this?
    March 22, 2018
  • I cannot launch Tekla Structural Designer. "Error 25" is displayed within the License Manager. How can I resolve this?
    June 06, 2017
  • How do I isolate a few floors in the Structure 3D view?
    March 22, 2018
  • Pile Cap Design - what is the Pile One-Way Shear check and how is the pile effective perimeter distance PEPD calculated?
    June 05, 2017
  • Why is there a step in slab 2D moment contours at changes in slab depth?
    August 25, 2017
  • I am trying to analyse a slab on its own. Why do I get the Validation Error "No elements in the Solver model"?
    May 03, 2018
  • I cannot launch Structural Designer. "Error 18" is displayed within the License Manager. How can I resolve this?
    March 22, 2018
  • I cannot launch Structural Designer when connecting over a VPN. What changes can I make to resolve this?
    May 25, 2017
  • How do I create a Custom Section?
    March 22, 2018
  • How do I change the wind zones i.e. A, B, C ?
    May 25, 2017
  • How do I search for a solver node in the model?
    March 22, 2018
  • Why is Tekla Structural Designer Running Slowly?
    March 22, 2018
  • I have a Finite Element (FE) wall supported by a slab/beam. Why am I not seeing a moment in the slab/beam?
    March 22, 2018
  • How do I reduce the number of grid or construction lines?
    May 19, 2017
  • Why does the Status tree Report a Design > Sway Warning?
    March 22, 2018
  • I have changed my beams to a user defined name. How do I revert back to the default naming convention?
    March 22, 2018
  • How do I interpret 2D Results (FE Contour Forces) and what are the Sign Conventions?
    March 22, 2018
  • How do I modify the gridline positions?
    March 22, 2018
  • Are there any Video Tutorials or Guides available?
    March 22, 2018
  • How do I combine two separate Tekla Structural Designer model files into one?
    March 22, 2018
  • A window is off the screen and I cannot see it. How do I bring the window back onto the screen?
    March 22, 2018
  • What values do I input for the Bearing Capacities A1 and A2 soil parameters for a pad base?
    May 05, 2017
  • What does the Edit ribbon tab > Rationalize command do?
    May 03, 2017
  • How do I change a single span beam into a multi-span beam?
    March 22, 2018
  • Why are there no lateral deflections after running a gravity design?
    May 02, 2017
  • Why can I not see results for lateral loadcases after running a design?
    May 02, 2017
  • Why are there limits for 1D element length and 2D element quality?
    May 16, 2018
  • Where has the Steel + command gone?
    May 03, 2017
  • How do the Property Window options work when using the Review view > Show/Alter State command?
    May 03, 2017
  • I have updated to Tekla Structural Designer 2017 SP1 (v17.0.1.41) and many of the commands on the Review ribbon tab, Show\Alter State group have disappeared. How do I get them back?
    May 03, 2017
  • What is the Property Wet weight per area and Dry weight per area reported when using profiled metal decking?
    April 28, 2017
  • Why do I get duplicate modes warning after running a buckling analysis?
    March 22, 2018
  • Can I apply a patch load that is a different value to part of the same roof panel?
    March 22, 2018
  • How do I resolve meshing and mesh quality errors or warnings?
    May 21, 2018
  • Why are the interactive design moments different to the graphical results and why can I not find them in the Design/Check dialog?
    March 22, 2018
  • How do I show the analysis contour results for 2-way flat slabs?
    March 22, 2018
  • How do I modify the wind drift limits for Portal Frames?
    April 24, 2017
  • How do I view construction or gridlines in the 3D Structure scene view above the Base level?
    March 22, 2018
  • How do I place an Architectural DXF drawing as a transparent layer on each level to help with modelling?
    March 22, 2018
  • I have imported a DXF drawing as a shadow and cannot see it in the scene view?
    March 22, 2018
  • Why do I get a warning "continuously restrained by precast concrete deck?
    April 24, 2017
  • How do I override the Cpe & Cpi values for a wind zone?
    April 24, 2017
  • Why do I get an “Error while saving file!” message when attempting to save a model file?
    March 22, 2018
  • Why do I get an analysis element too short error/warning?
    May 22, 2018
  • How do I make my slab reinforcement run parallel to angled beams or slab edges?
    March 22, 2018
  • Is there a quick wizard for placing purlins on a sloped roof in Tekla Structural Designer?
    May 02, 2018
  • Why does my concrete member fail the Bar Limit Checks when the Link Spacing is within the valid range?
    March 22, 2018
  • When I export a drawing to DXF why are the steel columns drawn at twice the size?
    March 22, 2018
  • When I right click over a brace I do not get the option to check or design the brace, as I do for other elements. Why is this?
    March 22, 2018
  • How do I assign a wall as a Shear wall and not a bearing wall, when importing from Revit into Tekla Structural Designer?
    March 22, 2018
  • Where do the default values for cracked and uncracked properties of concrete come from?
    March 22, 2018
  • I have a model that has both column and matt foundation support reactions. How do I turn off the Matt foundation reactions to declutter the Results view?
    May 05, 2017
  • When should I use the "Mesh 2-way Slabs in 3D analysis" option?
    March 22, 2018
  • Why am I unable to review wind drift tables for any combinations?
    April 13, 2017
  • I have validated the model but it is showing "?", saying validation has not yet been performed. Why?
    March 22, 2018
  • Is there a way to stop the Solver/Design running while it’s solving?
    April 13, 2017
  • Where can I find the Autosave file in Tekla Structural Designer?
    March 22, 2018
  • How do I define an element in the model with zero density?
    March 22, 2018
  • Why will the analysis not complete when my model only has tension only bracing?
    April 06, 2017
  • Why am I unable to change the Overall depth property of a Precast slab?
    April 06, 2017
  • Why does the effective width of composite beams not calculate automatically when the decking is parallel?
    April 12, 2018
  • Section is not compatible with currently selected Head Code\\Unit System
    March 22, 2018
  • How can I determine the maximum overall displacement in my model?
    March 30, 2017
  • How do I check for Wind Drift?
    April 24, 2017
  • Why are wall wind zones reported as Zero when I review the Zone Loads for wind load cases?
    March 30, 2017
  • How do I delete a grid or construction line?
    March 30, 2017
  • I have Windows Small Business Server - how do I know what version of Windows I am running?
    March 22, 2018
  • May 25, 2017
  • August 25, 2017
  • Can a DXF shadow be deleted once it has been imported?
    March 22, 2018
  • Revit Integration hangs during the mapping phase when importing a model
    May 04, 2018
  • Why do I get a Validation Warning: Discontinuous member supported by unmeshed slab?
    May 03, 2018
  • How do I apply an axial release to the top of a column (gable post)?
    April 11, 2017
  • Flat slab appears unconnected when checking the Solver view.
    September 06, 2016
  • Local or USB upgrade PAK not working
    September 06, 2016
  • When trying to activate a PAK I get an activation error
    March 22, 2018

Software update

Documentation

  • Tekla Portal Frame Designer - Eurocode Portal Frame Complementary Information
    March 22, 2018
  • How can I centrally deploy Tekla Structural Designer?
    March 22, 2018
  • Announcement: End of life for 32-bit version of Tekla Structural Designer
    September 13, 2017
  • Guidance notes for Integration between Tekla Structural Designer and Tekla Structures
    September 15, 2016
  • Tekla Structural Designer 2016 release notes
    November 20, 2017
  • Software installation & licensing guide
    September 06, 2016

FAQ

  • May 22, 2018
  • Insufficient stress block
    March 21, 2018
  • How the shear P_{ss} is calculated for adjustable bolts in a column base connection
    March 21, 2018
  • How do I reinstate the Workspace Window?
    March 21, 2018
  • How do I export a connection to DXF?
    March 21, 2018
  • Wind Loads beyond scope for multi-span frame with roof slope less than 5 degrees
    March 21, 2018
  • What is the difference between ULS Wind and SLS Wind?
    March 21, 2018
  • Why do SCI P292 and Amplified Moments Method Frame Stability Checks fail?
    March 21, 2018
  • How do I model a nominally rigid base in Tekla Portal Frame Designer?
    March 21, 2018
  • How does Tekla Portal Frame Designer determine the Combination Factors for additional crane loads?
    March 21, 2018
  • Is there a Quick Start Guide or Engineer's Handbook for Tekla Portal Frame Designer?
    March 21, 2018
  • How do I uninstall individual Tekla Portal Frame Designer and Tekla Connection components?
    March 21, 2018
  • How is the Tension Web Weld checked?
    March 21, 2018
  • How is the Tension Flange Weld checked?
    March 21, 2018
  • When considering Friction and Bearing on Bolts, what are 'Factor *d' and 'Factor *fcu'?
    March 21, 2018
  • Why does my toe plate connection fail plate bending regardless of the plate thickness?
    March 21, 2018
  • Where do the design rules for toe plate connections come from?
    March 21, 2018
  • Compression weld thickness for angled beam
    March 21, 2018
  • Combination factors used for "Dead + Imposed + Vertical Crane + Horizontal Crane"
    March 21, 2018
  • "Error 7: The storage control blocks were destroyed." upon install Structural Designer AIR Help
    March 08, 2018
  • Non linear Relaxation Factor FAQs
    July 19, 2017
  • How do I tell if I am running the latest version of the Tekla Structural License Service?
    March 22, 2018
  • Why is my antivirus flagging the Tekla install file as containing a threat?
    May 05, 2017
  • Is Tekla Structural License Service compatible with Microsoft Server 2016?
    May 24, 2018
  • June 21, 2017
  • Do I need a product activation key for the intermediate versions?
    February 07, 2017
  • How do I know what version of Tekla Structural Designer I am running and whether I have service packs applied?
    March 22, 2018
  • Managing your Tekla Online services Organization
    March 22, 2018
  • Trimble Identity for Tekla Online services
    March 22, 2018
  • Installing the Tekla Structural License Server Manager on a PC that will also be running Tedds or Structural Designer
    April 20, 2017
  • How to create a Beam End Forces drawing?
    September 06, 2016
  • How to create a Foundation reaction report drawing?
    May 31, 2017
  • How do I include a scene view in a Report?
    September 06, 2016
  • Why are all the steel members unknown after running the design?
    September 06, 2016
  • What is the magnitude of the deflections from Vibration Analysis?
    March 15, 2017
  • How do I reset the windows layout?
    May 03, 2017
  • How do I view construction/gridlines in the 3D Structure scene view above the Base level?
    September 06, 2016
  • How do I open a Tekla Structural Designer .cxl file in Revit Structure?
    September 28, 2016
  • How to temporarily remove the contribution of an element in the structure
    September 06, 2016
  • Why do I get a Validation Error: Inconsistent outside directions - check adjacent walls?
    March 22, 2018
  • Why do I get a Validation Error: Slab/roof overlap?
    September 06, 2016
  • How do I show the direction of a member?
    March 22, 2018
  • Tekla Structural Designer stops working when clicking New project
    September 06, 2016
  • How to reduce the file size for communication such as email
    September 06, 2016
  • Will I still have access to my existing licences?
    September 06, 2016
  • What does Tekla now offer the global engineering community?
    September 06, 2016
  • What are Tekla's development plans for Tekla Structural Designer?
    September 06, 2016
  • Does Tekla Structural Designer integrate with BIM platforms like Autodesk Revit & Tekla Structures?
    September 06, 2016
  • I've heard of Tekla Structures. How is Tekla Structural Designer different from Tekla Structures?
    September 06, 2016
  • Why have I received a maintenance invoice to 31st December 2015?
    September 06, 2016
  • Who do I contact regarding additional licenses?
    September 28, 2016
  • How many licenses of Tekla Structural Designer will I have?
    September 06, 2016
  • Can I use my licenses when I am not connected to the network?
    September 28, 2016
  • What happens if I have a local computer locked license?
    September 28, 2016
  • What happens if I have a dongle?
    September 28, 2016
  • What happens if I have a network license?
    September 06, 2016
  • How is Tekla Structural Designer licensed?
    September 28, 2016
  • How do I download and activate my licence(s) of Tekla Structural Designer?
    September 28, 2016
  • Are you providing any training for Tekla Structural Designer?
    September 28, 2016
  • How are other Fastrak products affected?
    September 06, 2016
  • Can I open Fastrak Building Designer, Orion and Solve models in Tekla Structural Designer?
    September 06, 2016
  • When should I start using Tekla Structural Designer?
    September 06, 2016
  • Can I continue to use Fastrak Building Designer, Orion and/or Solve?
    September 28, 2016
  • I use Tedds. Does the launch of Tekla Structural Designer affect me?
    September 06, 2016
  • I use Solve. What does Tekla Structural Designer mean for me?
    September 06, 2016
  • I use Orion. What does Tekla Structural Designer mean for me?
    September 06, 2016
  • I use Fastrak Building Designer. What does Tekla Structural Designer mean for me?
    September 06, 2016
  • What operating system do I need to run Tekla Structural Designer?
    September 28, 2016
  • What hardware specification does Tekla Structural Designer require?
    September 28, 2016
  • Where can I find out more information on Tekla Structural Designer?
    September 06, 2016
  • Will it cost anything to upgrade to Tekla Structural Designer?
    September 06, 2016
  • Who is Tekla Structural Designer for?
    September 06, 2016
  • What is Tekla Structural Designer?
    September 06, 2016
  • How can I allow the Update Service to operate through a firewall?
    April 20, 2018
  • How do I "Clone" my USB Key Locked Licenses?
    March 22, 2018
  • How to troubleshoot Tekla License Server license issues
    April 11, 2017
  • Problems running Tekla Tedds & Tekla Structural Designer on older operating systems
    September 08, 2017
  • 'Enter Parameter Value' message and errors in 'Usage by ...' reports
    March 22, 2018

Instructions, Troubleshooting

  • Unable to activate Tedds/TSD license(s) - The underlying connection was closed
    March 22, 2018

Article, Instructions

  • Error code: 93 – The product activation key is invalid
    March 22, 2018

Software release, System requirements

Article, Hint & Tip

  • How do I control the content of the member report drawing?
    March 22, 2018

Technical document

  • Comparisons of Slab Deflection Checking Methods
    March 22, 2018

Documentation, Getting started

Article, Tutorial

  • User Defined Attributes - Part 6 - How do I use User Defined Attributes (UDAs) in Tabular Report Filters?
    June 20, 2017
  • User Defined Attributes - Part 5 - How do I use User Defined Attributes (UDAs) as Report Filters?
    June 20, 2017
  • User Defined Attributes - Part 4 - How do I use User Defined Attributes (UDAs) for Grouping?
    June 20, 2017
  • User Defined Attributes - Part 3 - How do I attach a User Defined Attributes (UDAs) to an element or panel?
    June 20, 2017
  • User Defined Attributes - Part 2 - How do I create User Defined Attributes (UDAs)?
    June 20, 2017
  • User Defined Attributes - Part 1 - What are User Defined Attributes (UDAs)?
    June 20, 2017

Troubleshooting

  • Commuter licenses - Incorrect number of In Use licenses
    March 22, 2018

Article, Technical document

  • How are EHFs used in Tekla Structural Designer and what for?
    March 22, 2018

Article, FAQ

  • Why are intermediate restraints not picked up for cantilever beams?
    March 22, 2018
  • (N-1) rule for the number of pins to apply at a node where N members meet.
    March 22, 2018

Documentation, Software release

Hint & Tip

  • Hints & tips: Can Tekla Structural Designer design/analyse a raft or ground bearing slabs?
    September 06, 2016
  • Hints & tips: What differences are there between a FE Chasedown Results vs 3D Global analysis results?
    August 25, 2017
  • Hints & tips: Why does my composite beam return large sections sizes?
    September 06, 2016
  • Hints & tips: RC Beams - Reinforcement section detailing options
    September 06, 2016
  • Specifying object types in Structural BIM software
    March 22, 2018

Getting started