Support articles

Tekla Structural License Service update April 2021 (v3.3.1)

Please note:  This release of the license service is mainly being released to coincide with the release of Tekla Structural Designer Service Pack 1 because if that service pack is installed but this service pack is not installed then you may experience a blank sign-in window when attempting to sign-in to your Trimble Identity account from Tekla Structural Designer. This update does NOT need to be installed on Sentinel RMS license servers. Updates [TEDDS-5563]1 - Updated embedded Chrome (CEF) browser to resolve multiple zero day vulnerabilities [TEDDS-5534]1 - Fixed the Trimble Identity sign
by Tekla Structural Designer Development Team
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  • Trimble Identity
  • blank sign in
  • blank login

Tekla Portal Frame Designer 21 & Tekla Connection Designer 21 Service Pack 1 Release notes

Information This release will upgrade your Tekla Portal Frame Designer & Tekla Connection Designer installation to version number 21.1.0.0 and should be installed to ensure optimum function of the program.  It includes a number of enhancements and issue resolutions as detailed below. If you are upgrading from a version earlier than Tekla Portal Frame & Tekla Connections Designer 21 (version 21.0.0.0) you can find details of enhancements and fixes included in all previous releases in Tekla User Assistance (TUA) and Tekla Downloads via the links below: Tekla User Assistance Main
by Tekla Structural Designer Development Team
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Tekla Structural License Service (v3.30) Release Notes

General information This installation packages both the Self hosted (client & server) and the Tekla Online Licensing (client) components. Self hosted (Sentinal RMS) The Tekla Structural License Service allows you to share and manage your licenses. It also allows users to commute licenses and report on license activity. At the Server Download and run the Tekla Structural License Service installation file Follow the on-screen prompts to install the ‘License Server’ and ‘License Server Manager’ You can now launch the License Server Manager and activate your licenses If you do not have a
by Martin Roclawski
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Tekla Portal Frame Designer 21 & Tekla Connection Designer 21 system requirements

System requirements for effective operation CPU: Multi core Intel i3 Series or above, Xeon or AMD equivalent Highest affordable performance recommended. Memory: 8GB (16GB or more recommended) Memory requirements are highly dependant on model content. OS: Microsoft Windows 8.1 / 10 (64-bit recommended) Operating systems must be running the latest service packs / updates. Graphics: 1280 x 1024 resolution (1920 x 1080 or higher recommended) 512MB or higher of dedicated RAM. Disk space: 1GB  or more of free space for installation Operational disk space requirements are highly dependant on
by Tekla Structural Designer Development Team
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Tekla Portal Frame Designer 21 & Tekla Connection Designer 21 Release notes

Important If you intend to use either Tekla Portal Frame Designer and/or Tekla Connection Designer program and wish to INTEGRATE with Tekla Structural Designer it is highly recommended the corresponding version of Tekla Structural Designer is installed. Installation & licensing This release will upgrade your Tekla Portal Frame Designer & Tekla Connection Designer installation to version number 21.0.0.0 and should be installed to ensure optimum function of the program. Licensing: New Licenses - Tekla Portal Frame Designer 21 & Tekla Connection Designer 21 will require the
Requires Tekla Maintenance
by Tekla Structural Designer Development Team
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Improvements to classification of haunched rafters to EC3

  Background: The propensity for the deep end of a haunch to become Class 4 has increased with the adoption of EC3 design [see EN 1993-1-1 Table 5.2 Sheet 1]. This can affect the haunch itself or the rafter section that forms part of the overall haunched section. The primary cause is due to tighter classification limits at the Class 3/Class 4 boundary in EC3 compared with BS 5950. Under pure bending (S355 steel) the limit changes from 105.6 in BS 5590 to 100.9 in EC3 and for pure compression from 35.2 to 34.2. These are small but significant changes and are exacerbated by the fact that the
Requires Tekla Maintenance
by Tekla Structural Designer Development Team
0

Tekla License Service update November 2020 (v3.2.0.0)

Please note:  This service pack includes a new version of Sentinel RMS, if you are using Sentinel RMS server licensing then you must update your license server using this service pack before updating your client PC's. Sentinel RMS Licensing Updated Sentinel RMS to version 9.7 which includes official support for Windows Server 2019. Tekla Online Licensing Enhanced the configuration options for Tekla Online licensing to include an option to always prompt the user for which license to use "Auto Select: No (always ask me to choose)". This option provides two potential benefits, firstly in the
by Tekla Structural Designer Global Support
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When Signing In to my application, the License Manager opens with a message about an invalid token - what should I do?

Problem  When I launch my application and have asked to stay Signed In or try to Sign In I see a messge "The token is invalid" or "No valid cached token was found". Information The token stored in your system to verifiy your license is either corrupt or expired and blocking the Sign In process from completing. This can be for a number of reasons including the computer clock being incorrect.   Possible Solution(s) Solution 1 Check the time and date of your PC - the token is stamped with the date and time and if the PC clock is out by more than 5 mins you will get one of the above errors.
by Tekla Structural Designer Global Support
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  • token
  • clock

Tekla Structural Designer product bulletin February 2021 (PBTSD-2102-2)

Résumé of Issue The issue relates to the design of composite beams for the United States (AISC/ACI) Head code and the AISC 360/341 resistance code.  In some circumstances an incorrect pass status can be reported for the Flexure check when the Connector Resistance check fails.  When the related issue detailed in bulletin PBTSD-2102-01 also occurs, an incorrect overall passing status could potentially be incorrectly displayed.  However, it is believed that this will be a relatively rare occurrence. Occurrence This issue relates to Tekla Structural Designer 2015 (version 15.0.0.40 released in
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
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Tekla Structural Designer product bulletin February 2021 (PBTSD-2102-1)

Résumé of Issue The issue relates to the design of composite beams for the United States (AISC/ACI) Head code and the AISC 360/341 resistance code.  In some circumstances an incorrect overall pass design status can be reported when the Connector Resistance check governs design and reports a warning or fail status.  It is believed that the latter will be a relatively rare occurrence since for this to happen the issue described in bulletin PBTSD-2102-02 must also occur. Occurrence This issue relates to Tekla Structural Designer 2015 (version 15.0.0.40 released in March 2015) and all subsequent
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Tekla Structural Designer 2020 Product Guides

Please find below a list of the guides and their version relating to the attachments Installation & Licensing Title Product version Software installation & licensing guide 20.0 User Guides   Title Product version Product Guide - All Regions 20.0.6
by Martin Roclawski
5

How can I use my Online License?

Part 1: Creating a Trimble ID and joining your organisation A Trimble Identity must be created and must be assigned to your organisation in order to use Tekla Online Services which includes the use of online licenses. Follow the steps below to complete this process: Create a Trimble Identity - click here (we strongly recommend that you use your company email address) Upon completion of the required fields you will receive an email - open the email and click Activate Identity A new tab will open confirming the activation and will ask you to log in - click the link on the page to log in When
by Trimble Solutions UK
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  • Online
  • licensing
  • Online Licensing
  • online account
  • Trimble ID. identity
  • account setup
  • organisation
  • organization

Tekla Structural Design Releases for 2021 - Installation and Licensing FAQs

Following are some common questions and answers on installation and licensing of the Tekla Structural Design Releases for 2021 Analysis & Design (A&D) products (Tekla Structural Designer, Tekla Tedds, Tekla Portal Frame Designer and Tekla Connection Designer). Q - When will a new Tekla Structural License Service (TSLS) version that installs Sentinel RMS 9.7 be available? A - This is available now and is version 3.3.x.  You should install this on your license server now if you have not done so already.   You can obtain the latest TSLS 3.3.x installation from Tekla Downloads.  For more
by Tekla Structural Designer Global Support
0
  • sentinel rms
  • Sentinel RMS License Service

Tekla Structural Design Releases for 2021 & Sentinel RMS Server Licensing - the License Server must be updated.

⚠  Please be aware that the  Tekla Structural Design Product Releases for 2021 (comprising Tekla Structural Designer, Tekla Tedds, Tekla Portal Frame Designer and Tekla Connection Designer) include a new version of the Tekla Structural License Service incorporating Sentine RMS version 9.7.  For Server licensing using Sentinel RMS, your License Server MUST be updated accordingly before installing the 2021 Releases on clients.  This update of the license server is not optional - if it is not performed, server licensing will not work reliably, if at all, when the 2021 Releases are installed
by Tekla Structural Designer Global Support
0
  • Error 25
  • License Service
  • Server License
  • sentinel rms

Tekla Structural Designer product bulletin January 2021 (PBTSD-2101-2)

Résumé of Issue The issue relates to concrete beam design to the British Standards (BS) Head code (all countries).  In some circumstances an overall passing status could be reported for the member when the beam deflection check failed. Occurrence This issue relates to Tekla Structural Designer 2015 (version 15.0.0.40 released in March 2015) and all subsequent releases.
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Tekla Structural Designer product bulletin January 2021 (PBTSD-2101-1)

Résumé of Issue The issue relates to the US Head Code and the design of steel columns to the seismic provisions of the 2016 version of AISC 341 (years 2005 and 2010 are not affected).  It affects all steel columns assigned to the Seismic Force Resisting System (SFRS) that are checked for axial strength as required by section D1.4a of the aforementioned design code, and could result in unconservative design where a seismic axial force amplification is expected. Occurrence This issue relates to Tekla Structural Designer 2020 Service Pack 4 (version 20.0.4.55) released in September 2020 and
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
0

Requirements for connecting to Tekla Online services

Tekla Online services complement the Tekla software products by offering learning material, comprehensive knowledge base services, discussion forums, training courses and services for downloading installation packages, software updates and add-on tools. You need to create a personal Trimble Identity to get the most out of our services. In order to access the content which requires maintenance your Trimble Identity needs to belong to an organization with active maintenance. You can contact you organization admin for an invitation.  There is more information on managing Trimble Identities here
by Tekla Structural Designer Global Support
0
  • firewall
  • Online Licensing

Browse for local support

Contact details to local Tekla resellers worldwide Tekla products and solutions are sold by Trimble offices worldwide and by a global network of resellers. In case you have support questions or other feedback related to Tekla products, please contact your local office or reseller. You need to have a valid Tekla Maintenance agreement with your local Tekla reseller in order to be entitled to support. Read more about the benefits with Tekla Maintenance or watch the Tekla Maintenance video. We recommend that you use the Contact Us form when submitting support requests or feedback to your local
Requires Tekla Maintenance
by Tekla Structural Designer Global Support
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Revision and Change Control

Question: Am I able to track changes within my Tekla Structural Designer projects? Answer: Well you can track simple changes. Open an existing model. From the File menu - Select Start Revision Add a Revision ID  A copy of the Project file is made with the same name, but has the revision ID appended to it. You can see this in the title bar of the application. Looking in the folder structure where your project file is stored, you can see a copy of the file has been created. Opening the Project Wiki and looking at the Revisions item, it logs the ID, date and time the revision was created.
by Trimble Solutions UK
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  • Revision
  • Change Control

Carbon Calculation - Export data to One Click LCA

The impact of embodied carbon within construction is under ever greater scrutiny and engineers are often now required to assess the Building Carbon Footprint of their projects.  An exciting and powerful new feature is now available to assist within Tekla Structural Designer.  The engineer can now easily create a report of the project materials to quickly determine its embodied carbon using One Click LCA.  As shown in the picture below, a new button for this has been added to the BIM Integration ribbon.  This automatically compiles a summary of materials in the project which can then either be
Requires Tekla Maintenance
by Trimble Solutions UK
0
  • Carbon Calculation
  • One Click LCA

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