The Sentinel RMS License Manager Service is not running on the license server - There is no lock ID in the License Server Manager and no option to Activate “This computer…”. Why is this?

Last updated April 1, 2020 by Tekla Structural Designer Global Support tekla.structuraldesigner.ghd@trimble.com

The Sentinel RMS License Manager Service is not running on the license server - There is no lock ID in the License Server Manager and no option to Activate “This computer…”. Why is this?


Background

The Tekla Structural License Service uses an underlying third party licensing system called Gemalto Sentinel RMS. For a server license, this involves the Sentinel RMS License