When I attempt to play a video in Tekla Structural Designer Help, it states that Adobe Flash is required. I've installed Adobe Flash and the same message keeps appearing. How do I resolve it?

Last updated April 1, 2020 by Tekla Structural Designer Development Team tekla-product-development-tsd-team-ug@trimble.com

When I attempt to play a video in Tekla Structural Designer Help, it states that Adobe Flash is required. I've installed Adobe Flash and the same message keeps appearing. How do I resolve it?

Question


We are trying to run some of the video tutorials from within Tekla Structural Designer Help, but the content fails to display and there is the familiar "Get Adobe Flash player" message on-screen as below.